If you’re looking for a cozy job where everything goes according to plan and nobody ever needs you to make a tough call on the fly, this is not it. This job is not for spectators. It’s for the people who like a real challenge, keep their heads when things get hectic, and enjoy being the one everyone looks to when it’s go time. If that feels like your sweet spot, you’re going to love it here. If not, this role will eat you alive.

KPS3 is currently looking for a Senior Account Manager to join our team of marketing strategists, developers, creatives, digital junkies, PR pros and content creators.

Our account managers efficiently lead and manage a range of marketing projects, resulting in awesome work that’s completed on time, on budget, and that the whole team and the client are proud of. Like skilled conductors, we bring order to complexity, cueing the right players at the right time, keeping pace, and making sure every part works in harmony to deliver a flawless performance. While you have a talented multi-disciplinary team by your side, it’s the account manager who is ultimately responsible for leading their clients’ projects to success.

To be successful at KPS3, our account managers must excel in three areas:

1. Project Management: This core function is essential for everyone on our account team. It involves effectively managing various types of projects and tasks with timelines and budgets of various scales. This also means managing overlapping deadlines and multiple project teams at once, and reviewing all work before it goes out the door to ensure it aligns with the overall strategy, objectives and requirements of the deliverable. The account manager owns it and is the one who makes action happen.
2. Account Management: Being a true marketing partner goes beyond managing projects. Our clients’ success is our success, and vice versa. The best account managers build and nurture strong relationships with their clients, helping them to reach their business objectives. They dedicate their time to learning clients’ business models and industries so that we can be much more than just another vendor.
3. Collaborative Leadership: Working well as a team with people across multiple disciplines, understanding our offerings across all of our divisions and effectively leveraging the team’s skill sets. Leadership is key for account managers both within our KPS3 team and for our clients. Our account managers have to be keen listeners, interpreters, communicators and motivators.

Account managers should be curious and driven team players who love strategy, analytics, and collaboration. You should wonder why and how we do things, then work with teammates across different divisions to come up with forward-thinking solutions and strategies. You’ll work with the entire team to serve and support clients and will take the lead on developing and executing strategies that crush their goals.

Day-to-day, our account managers are scheduling, preparing for and leading meetings, both with the internal team and with clients. They’re estimating projects, keeping track of budgets and preparing monthly billing. They’re living and breathing in ClickUp (our project management platform) to create tasks full of detail and guidance for the team, reviewing all of that work before it’s shared with clients, and collaborating with the team to report on results. They’re constantly communicating with clients and teammates, watchdogging timelines and keeping project files organized on the server. Whether making split-second decisions or splitting their side laughing with teammates, no two days are alike, and that’s what keeps things fresh and exciting.

We are seeking an individual with experience and chops in:

• Project management (from big picture to tasks to timelines and budgeting)
• Strong understanding of marketing strategy
• Managing and maintaining traditional and digital marketing programs
• Managing website projects
• Working with a team of specialists (strategy, design/creative, developers, public relations, search and digital media, social media, etc.)
• Strong writing and communication skills (written, verbal, listening)
• Maintaining accuracy and quality
• Juggling or spinning multiple plates at the same time (metaphorically, but if you can actually do this, we’re equally interested)

You’ve gotta have:

• 5+ years of experience in marketing project management
• Experience with project management tools
• Curiosity, the confidence to ask questions, and the resourcefulness to find answers
• Self-starter/proactive mentality
• A strong sense of responsibility and ownership of projects
• Strong communication skills (both written and verbal)
• Ability to keep the internal team and our clients happy
• Ability to work well with others and be inclusive and collaborative
• Understanding of digital marketing and media
• Commitment to quality work
• A thirst for innovation and problem-solving
• Ability to capture the details
• Ability to anticipate clients’ and teams’ wants and needs
• A positive attitude and team mentality
• Ability to take in a large volume of (sometimes scattered) information and distill it into actionable steps for the team

It would be extra cool if you have:

• Marketing agency experience
• Google Analytics familiarity
• Interest in strategy and researching trends
• Experience with project management tools (ex. ClickUp, Jira, Asana, Monday)
• Experience working in an all-Mac environment
• Experience in managing media plans
• Experience working with a public relations team
• WordPress and CMS knowledge
• Knowledge of the difference between SEO and SEM
• Strong presentation skills
• Proximity to Reno, Nevada
• A cute pet ;)

You’re a good fit if you:

• Thrive in a collaborative, fast-paced team environment
• Enjoy collaborative and diverse work across several industries
• Like being challenged and pushing yourself to grow
• Are naturally curious about marketing tactics and are eager to learn
• Enjoy looking at data (analytics, spreadsheets, etc.) to gain insights and direction
• Find happiness in researching trends
• Experience joy when you see tangible results from your work
• Have high emotional intelligence
• Are an active listener
• Have a sense of humor

Perks of KPS3:

• We’ve won “Best Places to Work” in northern Nevada again and again (and again)
• We pay 100% of your medical, dental and vision insurance premiums on your behalf
• Can’t forget about life insurance—we cover that, too.
• Profit-sharing is a thing, because we’re in this together.
• We give longevity bonuses at one, three, and five years.
• After 10 years with KPS3, we take the relationship to the next level with company shares (or bonus options) and a paid one-month sabbatical.
• 401K matching!
• We offer a hybrid remote and in-person working environment
• You get loads of time off (20 days to start, and that doesn’t include the added holidays, maternity/paternity leave, bereavement time, volunteer days, or longevity increases available)
• After 10 years with KPS3 we take the relationship to the next level with company shares (or bonus options) and a one-month sabbatical
• We issue employees an annual lifestyle benefit card that can only be spent on relaxation and fun
• We don’t work on old computers or have old software
• Your co-workers are smart, fun and charming
• Flexibility - we ask a lot from everyone at KPS3, so it’s fair to ask us for some back
• If you want to learn, go to a conference, or get certified, we encourage and support it
• We’re a pet-friendly workplace for friendly pets